If you want to see the future of marketing, just take a look at recent job postings. Recruiters increasingly request such new generation skills as SEO, analytics, mobile, social media and content in lieu of mass media and direct mail acumen, for example.
At the same time, the U.S. Bureau of Labor Statistics expects marketing payrolls to swell by at least 13 percent between 2010 and 2020. So what does this shift in desired skills mean for the industry? What new positions to experts expect will be created during that time period? This week, I asked more than 30 marketing and recruiting specialists what they see in the industry’s employment future.
Here are five of the most common new roles they envision.
“The industry needs to emulate, then stimulate, consumers’ nonlinear, multi-screen, in-control purchase behavior,” Protagonist Partner Tom Cotton said.
1. Cotton and others I interviewed see companies recruiting a Marketing Integration Planner in the future, or someone that would identify ways to deliver a single marketing message, campaign or branding effort across multiple digital channels. For example, using a pay-per-click advertising campaign to promote a viral video, or using SEO keyword analysis to help craft a press release.
Marketing consultant Jocelyn Saurini said “people don’t call directly in from an infomercial or click a banner and immediately buy items.” Instead, they search for reviews, interact with brands on social media and pay attention to trending topics in the industry. So marketing teams need to make sure they utilize every channel at once with a unified message.
2. Other experts I interviewed introduced this idea of a Crowdsourcing Specialist. This plays into the idea that companies can no longer dictate their brand identity to the customer. They need someone–in this case the Crowdsourcer–to monitor conversations happening on the Web about the brand and develop messaging that responds to customers’ voiced expectations.
That person would also use the crowd to promote and send out calls to action, such as inviting customers to compete to create the best video about the brand, and perhaps tying the theme to something trending on Twitter.
3. Marketing automation, browser history, on-demand advertising, Google analytics and other data gathering tools have armed marketers with more return on investment resources than ever before. For this reason, companies will look to one expert, a Vice President of Marketing Data Analytics possibly, to decide when, why and how marketing data should be tracked. Their goals would be to improve marketing performance and predictive modeling, and continually refine the company’s definition of the ideal customer.
This information would be shared with brand and campaign strategists who design promotions.
4. Also as a result of new data, companies have increasingly moved their marketing budget strategy from quarterly allotments for print, direct mail and media advertising to constantly-shifting spending from one channel to another. This could develop into a ROI and Marketing Budget Officer position, experts said. This person would constantly track ROI from all promotion channels and adjust spending based on those results.
5. “The idea is to get marketing tactics out there quickly, track results, then continue with ones that work and dump ones that don’t,” says crowdSPRING co-founder Mike Samson. “The idea is to try a bunch of things and learn through constant trial and error.”
6. Finally, content creation is likely one of the fasted growing skills in marketing teams today. Every expert I interviewed mentioned companies wanting to hone their content strategy. Eventually, this might be led by one Content Marketing Manager or Officer that would plan websites, blog, video, infographic, webinars, social media and other content vehicle development. The individual would decide how that content would be promoted and cross-promoted, then track its performance.
Three Ships Media CEO and founder Zach Clayton described it this way: “the people who are able to create a lot of value in the marketing organization of the future think in terms of content, not channels, and in terms of insight, not data.”
Research for this article as provided by softwareadvice.com/crm.
Photo courtesy of Victor1558.
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