For a couple of years now I used DocStoc to upload more than hundred documents for the reason of content marketing which in exchange brought me a small amount of interested visitors to our website and blog.
Today I went again to upload information to several document hosting sites and also on DocStoc. After I have done my upload successfully I discovered that only thirty documents are visible in my documents library.
I try to research what happen with the other documents which I have uploaded in the past years. Because all documents uploaded on other document hosting sites are still there, visible and deliver targeted traffic to our blog and website.
I was not able to find my remain articles so I decided to send an support request to DocStoc to clear what happen with my document where I have put time and effort to produce ant to upload to DocStoc.
Here is the email I have sent to DocStoc:
Several hours later I received a response mail from DocStoc:
Yes, you read it right. By the way you are able to read, obviously “Jane” from DocStoc was not…
DocStoc deleted my account!
Nobody asked them to do so. “Jane” from DocStoc didn’t answer my support request but deleted my work.
When I started out with document hosting sites, my first choice was the market leader Slideshare, which has been acquired from LinkedIn several weeks ago. After some research I discovered further document hosting sites and registered there to spread the inBlurbs content, like whitepapers, articles and press releases.
We use a paid Slideshare account which offers also a lead generation and analytics feature. As I used Slideshare and the other document hosting sites like issuu.com and scribd.com I never discovered any problems.
Marketing Tip: Ensure that sources where you invest time and effort to spread content are reliable to not waste your time.
Did you had the same experiences with DocStoc? Post them here in the comment section below.
UPDATE 06/22/12: DocStoc Restored my account. Thanks DocStoc.
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