Archive for the ‘social media marketing’ Category

Social Media Marketing Gurus and Unicorns

If you are a small or medium sized business and you want to take advantage of social media, the chances are great that you get found by self proclaimed social media marketing gurus.

nanak dev Social Media Marketing Gurus and Unicorns

You are interested to grow your business and to get found on the internet and get more leads to increase your customers and revenue.

A great way for you to check if the self proclaimed social media marketing guru, practice what he’s preaching, than you can simply type his name and his domain name into Google and looks what’s coming up.

Moreover there is one important rule first: Stars are made from the audience and not self proclaimed!

But let’s get back to Google’s search results. The more information is associated with the “social media marketing guru”, the better. His site and domain name should have about 500k search results and his name should be mentioned in thousand different sources.

Let the “social media marketing guru” show you his results in social media. The more Facebook Likes he has the better and he should have a minimum of 500 friends, Likes and wall posts and interaction.

About Twitter, he should have a minimum of 4000 followers and hundreds of tweets, if not…

Simply ask the “social media marketing guru” to show you the areas of your interest.

Last but not least, ask for success guarantees. And if you get one, run!

How do you choose social media marketing help for your business? I am looking forward to your comments below!

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How Can the Social Revolution Help the B2B Search Marketer?

SEO is dead, long live social! It seems that any Google algorithm change or advance by one of the social networks will breed a hundred articles along the lines of that headline, but those of us who understand a bit more about web marketing know that all things need to be considered in moderation.

4515491412 585cf2da99 How Can the Social Revolution Help the B2B Search Marketer?There’s no doubting the fact that social networks are playing more of an important role in the way the web works, with people using Facebook to track down local suppliers and Google admitting that it now uses social factors when compiling its rankings.

There’s also set to be more integration between the search engines and your social networks, with Google displaying websites that your Facebook Friends have recommended in its SERPS.

Google have even gone so far as to develop their own social signal, +1, which will enable people to show which websites they like by clicking a button, much in the same way the Facebook “Like” button works.

It is this cross platform integration that is causing the most excitement at the moment, with web marketers predicting it will change the entire way in which people find websites on the internet. But before we get too carried away, it is important to consider who this won’t effect, as well as who it will.

Cross Platform Integration

Us internet marketers are a pretty switched on bunch. We’re always signed into Google, our Facebook profiles are always open and we could Tweet from the North Pole if we chose to.

So when you see results pages in Google with which of your Friends has tweeted about a certain website or who has “Liked” a particular company it’s pretty easy to get excited about a new way of searching.

But stop for a second. Just because as a search marketer you are always signed into Facebook and Google at the same time and you always have your accounts active, does the average searcher?

Just because it is possible to integrate information between different platforms, it is still a massive leap between this capability and everyone on the web being able to see it. Some people don’t have a Facebook or Twitter account. Some people don’t have a Google account.

Some people search Google without being signed in to Facebook at all. Personalised search of this kind depends on many variables being in place at once for it to work and the more variables there are, the less take-up a particular service will have.

What About B2B?

B2B web marketers should get a lot less excited by every announcement coming out of Silicon Valley. Google integrations with social media platforms are a great idea in theory, but unlike the wonderful world of web marketing, your average office worker is more likely to receive a disciplinary than see your company displayed in the SERPS by being logged in to Facebook at work.

Big companies have measures in place to stop employees from straying off topic when browsing the web, and to the average business owner, Facebook is well and truly off topic! The image of Facebook as a place to go to chat to your friends and spy on lovers past is too engrained for it to be allowed at work, no matter how relevant your searches might be because of it.

If you are a B2B marketer and office workers are your target, it might be a while before you need to worry about social media integration interfering with the SERPs in your niche.

This isn’t to say that it’s not important to have a social media presence, it still is. Social media can be a fantastic resource to find people who are interested in your niche and provide a great way to interact with customers who are interested in your services.

The integration between the social networks and the search engines is still in its infancy, as are social factors being used as a ranking factor, but this can be expected to grow in time as Google seems to be finally embracing Facebook and Twitter.

What is important to bear in mind however is to treat each announcement from Silicon Valley on its own merits and apply every change that will affect your niche as you see fit. Jumping on every bandwagon will simply be a waste of time and resources, so before you get excited about the next big announcement, make sure that it is actually applicable to you, and more importantly, your target audience.

How does  social media helps your B2B search? I am looking forward to your comments below!

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About the author:

 How Can the Social Revolution Help the B2B Search Marketer?Alan Grainger is an in-house B2B web marketer and manages the SEO for The Corporate Gifts Company, a leading UK specialist in the business gifts sector. He writes articles exploring the issues faced by the B2B web marketer, giving an “in the trenches” view from an in-house SEO department.

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Social Revolution Help the B2B Search Marketer
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How to combine SEO and social media to generate web leads

When businesses research for research for lead generation opportunities then they are often directed to social media.

Social media is often sold as the only way to sustain and to generate business leads.

But nobody tell those businesses that social media is only one piece of the puzzle.

To attract future customers to a business it needs a little bit more than a facebook page or a Twitter account.

It needs interesting, helpful, remarkable and share worthy content. To get this kind of content businesses need to understand their audience in full.

4792748537 6c8bf6c708 How to combine SEO and social media to generate web leads

This is best achieved by taking the effort to research the different buyer personas which are interested in the products and services of a company.

Such a research shows that those future customers are, where they are around on the internet, which kind of solutions they are looking to solve their specific problems and some more.

When a business has done this kind of buyer persona analysis, then they know how and where to approach the right future customer.

With this buyer persona analysis businesses become able to produce SEO ready content which attracts their buyer personas and publish and distribute this content on social media as well.

Search engines do index social media content, and when a business is distributing their content in social media, the chances are good that there content appears in the next search results on Google on the first page. Social media is also called the NEW SEO!

To gain profit from content creation and distribution there should be effective lead capture – landing pages with compelling offers and clear call to action be in place to convert those prospects to leads.

Now when they are leads they should be nurtured to make paying customers out of them during the time.

It is clear that social media is an important part of the puzzle, but only one part. To get the right picture on the end of the day businesses need to use the whole above mentioned tools. This ensures a social media profit on the end of the day.

The best strategy to get all of this done with a positive result is inbound marketing. Inbound marketing has proven that it offers an up 62% lower cost per lead than traditional advertising.

How do you manage your content creation  to increase your lead rate? I am looking forward to your comments below!

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Triple leads, double conversions with revamped web content

To get found and to get leads you need to have a website and structure made this way that your website becomes a “magnet like marketing hub” which pulls your visitors in and acts like a funnel for leads.

5018368505 978840ca1e m Triple leads, double conversions with revamped web content

The most effective way to attract interested visitors is to publish interesting content through a corporate blog, social media sites like Twitter, Facebook and LinkedIn.

The more interesting and remarkable your published content is, the more it will be viewed and shared, which also increases your visibility. Also you need to do SEO for your content and include long tail keywords to take advantage of these niche keywords.

Studies show that companies who blog and publish their content through social media, get up to 55% more website traffic.

There is a strict correlation between published blog articles, Backlinks and traffic. Businesses which have 500+ blog articles published have a massive increase in traffic and Backlinks.

Also the published content can be reworked and re-published in document sharing sites like slideshare.net. Here you can reach additional audience and attract them to your website or blog.

The more you publish the more people you will reach. Be creative by finding new ways to publish your content. Build as many outposts online as you can. Each article, blog comment and guest post is an additional chance to get found and to get leads!

Here are some potential outposts for you:

Your corporate blog

Slideshare.net

Squidoo.com

Hubpages.com

Paper.li

To get further creative ways to publish content online, just look what and how other industries do content publishing.

Your content is a trust builder and shows your competencies and build credibility with your audience. So your web content becomes your most valuable asset to triple leads and double conversions.

How do you pln to revamp your web content  to increase your lead rate? I am looking forward to your comments below!

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Consumer behavior has changed. How about YOUR marketing?

How you market your products and services needs to change.

The interruption marketing from yesterday is not working anymore. More than 200 million Americans are on do not call lists and one third researches their products and services online before they purchase them.

4710880983 667d86b529 Consumer behavior has changed. How about YOUR marketing?

What do they find about you when they research for products and services you also have to offer? Will they find you, or will they find your competition?

Make a test and go to Google search and type in your industry keywords, hit the search button and see what comes up.

Is your company on the first page of Google? If not than you have problem.

But don’t worry; you still can change the game for your advantage. You simply need to get found!

This is easy. Start doing inbound marketing. Publish share worthy content on your own corporate blog and in social media.

Engage with your audience and you are on your way to transform your marketing to the inbound marketing – GET FOUND and GET LEADS WAY.

Some facts:

The Inbound Average Response Rate is 20-50%

Inbound marketing leads have a conversion rate of up to 55%

Inbound marketing is 62% cheaper than traditional outbound marketing.

You can increase your revenue by up to 13%

How do you mange your marketing  to increase lead to customer rate? I am looking forward to your comments below!

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What’s the best way to sell with social media?

It’s very simple: The best way to sell with social media is NOT to sell! Think different!

how to get business profit through social media What’s the best way to sell with social media?

Why does a customer buy? A customer buys when he trusts you and your business and when he is sure you understand his needs.

There we are. You only can sell to somebody who trusts you.

How to gain trust? Not through sales pitches in social media that’s for sure!

You can gain the trust and credibility of your audience when you are a helpful source and they get the feeling you want to educate them and to solve their problems.

You can gain trust and credibility when you engage with your audience by publishing helpful and share worthy content online.

To better understand this process you should also read Chris Brogans’ and Julian Smiths’ book “Trust Agents”. They describe how and why it is important to earn the trust of your audience before you make an offer.

In simple words: Be there before the sale!

The best way to move from content publishing in social media to real revenue is to convert interested visitors to leads and to paying customers by a lead nurturing process which also consist of the distribution of valuable content and NOT sales pitches!

When you engage in social media and your only goal is to sell as quickly as you can, than you miss some important and more powerful benefits which social media has offer to your business.

With the help of social media you can build brand awareness and loyalty. Brand awareness and loyalty lasts longer than dump sales pitches! Think about it!

To get people engaged you need to educate and to entertain them. The more you are able to engage your audience, the more attractive you will become and the more leads and business you will get out of social media.

Your social media profit depends mostly of your creativity, communication skills and the ability to try out new ways.

How do you do yoursociel media marketing? I am looking forward to your comments below!

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Don’t sell to your audience moreover entertain them

When you are in social media and you think you can use social media as an additional pitching channel for your products and services than you are very wrong.

4811865898 7ca1131892 m Don’t sell to your audience moreover entertain them

Why should anybody of your network buy from you? What do you do to engage with your audience?

Do you encourage enthusiasm, build community, tell stories and entertain your audience?

Simple asked: “What’s the value you bring to your audience?”

Did you listen before you started to bore your network friends and followers with your offers?

Your products and services do not interest anybody exempt you self! That’s the truth!

If you want that your audience recognizes you as source of value than simply bring value to your audience!

Get in touch with your network by telling stories, listen and entertaining them. This will make you attractive; build your community, trust and enthusiasm.

When you have reached this stage than you are in the middle of the conversation and you attract automatically your target buyer personas to your offer inbound without bore them with your sales pitches.

How do you encourage enthusiasm, build community, tell stories and entertain your audience in social media? I am looking forward to your comments below!

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How to publish brand relevant content

If you want to attract your buyer personas to your products and services, than you should write about the things your audience is interested in.

Avoid pitching your products and services. This could make your audience think that you do not care about them and instead of to be helpful you only want to sell them!

4727024525 2cb7c1fe7b z How to publish brand relevant content

Do a little research on twitter and Facebook and see what questions are asked and what problems your audience wants your industry to solve for them.

Take one problem at a time and offer a solution to your buyer personas.

Make your content relevant to your business. Engage your audience to discuss and rate your possible solution or even to offer a better one. Ask your audience about their experiences with your solutions.

Publish content that makes sense to your industry. This helps your brand more recognized.

Publish you content where the discussion is going on and your buyer personas are on the web. This means when you have the opportunity to answer with a video, so do a video with a problem solution. If you need to publish a blog article, do a blog article. If it is necessary to do a press release, do a press release and so on! Always respond to problem in the same channel.

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The web marketing value of Facebook like Button

Profits of any company depends on how effectively their products are visible in Internet and how effective are their marketing strategies for getting targeted web traffic from search engines.

Social Media buttons like facebook, twitter and linkedIn have huge web marketing value and also play a major role in social media marketing.

Advantage of Social Media Buttons for sharing

There are different ways you can share your website or online blog articles with people online. Social Media buttons for Twitter, Facebook and LinkedIn have huge marketing value and your popularity increases when users started sharing your articles in these social media.

5 facebook like button The web marketing value of Facebook like Button

Businesses display the number of times articles in their blog are shared in major social media communities. More are the number of shares; more is the popularity of any site in Web.

How to add facebook Like Button for your blog or business

Facebook like button is one of the most powerful sharing social media button in Internet today. Most readers use this facebook like button to express their interest in particular information. Some best ways to market your products and website through facebook are given below.

Facebook Widgets

Now with lots of customized business and blogging tools available, your online blog can easily be integrated with facebook. If your business has a facebook fan page, then you can add widget of your facebook fan page to your blog. This is one of the efficient web marketing strategy to show your website popularity to readers of your blog.

Addthis and Share Buttons

You can even add Add this or Share buttons. These buttons helps in getting your website or business blog added in social media very easily.

Customized social media buttons

Customized Social Media buttons for major social media communities like Twitter, Facebook and LinkedIn brings more creativity for your blog posts. Customization like a Facebook Like Logo, numbers of shares adds more interactivity to the posts and readers can also identify the popularity of that particular blog.

Latest Facebook Applications

There are hundreds of facebook Applications developed in recent years. Use these latest applications to promote your business online.
Start sharing your blog posts with major social media communities and improve your web marketing strategies.

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9 Ways to measure your social media ROI the smart way

Social media can be a great source of traffic and leads.

More and more businesses start the conversation in social media and many of them ask for the ROI.

As social media needs investment of time and money like any other communication channel, it needs to prove results!

metrics 9 Ways to measure your social media ROI the smart wayMetrics are a great way to prove results.

Traffic

The amount of target traffic is important. The more qualified visitors you have the more leads you generate. Build as many traffic as you can.

Participant

The more people participate in your online activities the better. This shows that you have authority and can motivate your target group.

Visibility

When you publish content look out how many people read or downloads your published content. Most services offer stats. Here you can get metrics about the success of your content.

Leads

Leads are a result of qualified traffic and good landing pages with compelling call to action. Like traffic, the more the better. But your lead count depends to your traffic! Build as many landing pages as you can.

Reach

The more you engage in social media like Twitter, Facebook, and LinkedIn and some other the more you can expand your reach. For example, each Facebook user has about 130 friends and their friends have also about 130 friends each, and so.

Search Engines

Under which keywords can you be found in the search engines. And how often are you found through this keywords from you target audience?

Buzz

The more people you mention, your business and your brand the better. So more people become aware of you and visit your social profiles and your website.

Customer Satisfaction

Service and support are the secret weapons of marketing. Satisfied customers use to talk and unsatisfied talk as well. Keep your clients satisfied and you will gain more business.

Your revenue

The most important metric! Has your revenue increased? If yes, which channel was the most profitable one?

These are some simple ideas for you to measure your activities and to show ROI.

How do you measure your sociel media results and what are your experiences?

 

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Start your new business cheap with inbound marketing

Most entrepreneurs lack of cash to start a huge online marketing campaign when they are beginning with their business.

Also they are not sure if their business concept will work and are scared of to invest a lot of money in advance with to be sure if they go to make money.

Did you know that you can test the waters with a blog?

 

4727024525 2cb7c1fe7b m Start your new business cheap with inbound marketing A blog can start a business the cheap and affordable way. A blog is your first step to tap into inbound marketing.
A blog is cheap!  You can setup your WordPress blog with Godaddy for under $10 per month.
People buy from people they trust.

Start blogging by showing your experience and your expertise. So you will gain trust with your target audience step by step.

Start your blog first and begin to write and publish remarkable and helpful content about your industry.

Did you know that social media sites like Twitter, Facebook and LinkedIn are free?

Get going and create your profiles there. You can connect your blog with all of those social media sites. As you publish an article is will be distributed to all of them,

Enhance your tasks and create profiles in YouTube, Slideshare and Flickr. Upload your videos, documents and photos there.

Brain vs. Budget = Inbound Marketing

View more presentations from inBlurbs

Engage with your audience in social media. Listen, be helpful and answer questions. So you will attract more interested people to your blog.

When you attract more and more visitors to your blog the inbound marketing way, you can use one of the many WordPress plugins to create a shop on your blog.

Now when you write about a topic include a related link to your shop to make it easy for you audience to buy from you.

The strategy above only depends of your diligence. Just do it!

Do you have some more ideas on how to do business when you have a small budget? I’d love to hear from you. Just leave your comments below!

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Easy Inbound Marketing for Real Estate Agents

images Easy Inbound Marketing for Real Estate AgentsAs every business, real estate agents need to get leads to sell real estate.

As times get tougher real estate agents are confronted with a massive change of their business as other industries are.

The drop of real estate rates associated with surplus and decline demand make it hard for real estate agents to do their business.

The agents with a huge number of recommendations from their private and business network are able to manage these times. But what about those who also came to the limit of their private and business network?

A solution could be to expand the network. Position their business in a different way to set apart from the competition.

Here is where inbound marketing comes into place!

Inbound marketing is the marketing strategy that focuses on getting found by customers when they are researching for products or services online which you also have to offer. With inbound marketing businesses earn their way to the customer, by publishing helpful information on a blog, in social media and forums.

Inbound marketing includes Blogging, Social Media, Lead Conversion, Lead Nurturing and Analysis.

Here are some easy tips how real estate agents can make use of the powerful and proven inbound marketing strategy for their business:

 

4821093542 bddfb3b132 m Easy Inbound Marketing for Real Estate Agents

Download our Free eBook 9 Easy Steps to Facebook Success

Facebook

With Facebook a real estate agent can build a community of people, potential buyers. Facebook has over 600 million users. An average Facebook friend has 130 friends. This could mean massive additional reach for your business.

Furthermore you can upload videos and photos of the real estate you want to sell and the one you have already sold. So you have an additional showroom for you business with Facebook.

You can do photos and video on the move and upload them directly to Facebook.


8%20steps Easy Inbound Marketing for Real Estate Agents

LinkedIn

LinkedIn is the largest business network with about 100 million business oriented people.

Here you can get engaged to attract potential new clients for your real estate business.

FREE Report: 8 Steps To Get Seen On LinkedIn

 

Flickr

Flickr is the most popular photo and video hosting site where you also can upload photos and videos of your real estate. You can also build a network of people there.

YouTube

The largest video site on the web can also be your showroom to attract new leads for your real estate business. You can do video on the move and upload them directly to Facebook.

Twitter

The world most popular micro blogging tool gives you the opportunity to interact with your audience on the move with your mobile device.

Local online directories

Local online directories are a great way to get the feet in the door online. Research your related Local online directories and get listed with your website quick!

Resource: The Ultimate List: 50 Local Business Directories

Your website and blog

Connect your website and blog with the above social media sites. If you not yet have a bog, start one, write reamarkable articles and connect your blog easily with Facebook, LinkedIn and Twitter, so your blog articles will be automatically distributed to those channels as soon there are published.

Resources:

Advanced Content (90)

blogging (49)

Use QR code

Put on every piece of paper, your business card, your display, your magazin and newspaper ads, your website and blog a QR code. To have a QR code could make the difference between winning or losing a sale. Read more about QR code here.

Marketing takeaway tip: Don’t try to sell your real estate in those channels above. Just be helpful, build trust and credibility. Show expertise and answer questions and participate in discussions, and your audience will notice you and visit your website and you’re Listings.

Infographic: Real Estate On The Go

iPad Easy Inbound Marketing for Real Estate Agents

 

inbound marketing assessment us Easy Inbound Marketing for Real Estate Agents

 

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How to loose in social media? Just talk about yourself!

If you like many other out there talk about yourself in social media than you miss a great opportunity to be recognized as an interesting source of information.

Imagine you are on a cocktail party! And one guy stands with a group of people and start involve in the conversation. Then you understand that this person is only talking about himself. What would you think?

Yeah, you are right!

You would think this guy has no social behavior and this guy is doing shameless self promotion. Instead of sharing something his community cares about!

self ref How to loose in social media? Just talk about yourself!

If you don’t have anything of value to add to the conversation, than you should keep your thoughts for yourself!

If you want to be accepted by a community and earn their trust, become something like an Trust Agent, like Chris Brogan has described in his homonymous book, you have to listen first and then, and only then if you have come up with some fresh angle, you can do a smart review to the conversation.

You can make or break the communities trust! Shameless self promotion is no marketing!

Social media is there to connect on a more personal basis. Be personal and share advice, promote other people, and ultimately learn from others. To gain authority shares your personal perspectives to your communities.

Just be yourself instead of only talking about yourself!

First you have to earn the communities trust, than you can carefully start promoting because people will be curious about you.

The more personality, restraint and expertise you show, the less you talk about yourself, the more authority and trust you will gain with your communities!

How do you promote and do you think self promotion woks? I am curious to read your opinion. Your comment is appreciated!

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How to show short term social media ROI to your boss?

To show a short term ROI out from social media is important to keep the activities motivated and long lasting. In the long term social media brings massive branding power as well.

How to show short term social media ROI?

You need to set up a strategy, which includes a whole set of tasks to get ROI out of social media and other online activities if you want to succeed!

 

4710880983 667d86b529 z How to show short term social media ROI to your boss?

Inbound marketing offers this kind of strategy to help you succeed with your revenue goals.

Inbound marketing positions you to execute a holistic marketing strategy and measure the results the smart way.

Inbound marketing gets you found and gets you leads!

To make your inbound marketing the right way and become able to measure your results you need to do a documentation of your doings and results.

Brain vs. Budget = Inbound Marketing


Track your month to month results (friends and followers growth) and then divide these numbers through your invested hours, your hourly working rate. You can also drill down to the price per friend and follower.

With this you get a good picture of how much it cost (time = money) to be active and to get followers and friends in each network.

To measure your profits made through social media activities you should setup different landing pages which for example lead friends from facebook to a FB related landing – lead capture page and followers from Twitter to a TW landing page – lead capture page.

Through a lead nurturing process you can track each channel separately and calculate your previous efforts invested (hours/ time = dollars) to your sales results from the said channels.

Your social media traffic has a great value. To calculate the value $$$ of the generated social media traffic which hits your landing pages, you could research the Google AdWords Keywords pricing.

You will discover that your social media landing page traffic, made through PPC, would cost you a ton of cash.With social media it does not.

This additional ROI factor, which also lowers the cost per lead through social media activities, can also be taken into account when presenting your short term social media ROI to your boss.

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The Fortune 100 Companies love social media

During the past years social media has reached more and more big companies.

Companies as Coca Cola, SAP, IBM and many more are successfully active in social media.

4515491412 585cf2da99 m The Fortune 100 Companies love social mediaFor those companies social media has become an important communication channel to get valuable information about trends, customer satisfaction, to learn more about the market demand and address their products and services successfully straight direct to their audience.
For those companies who still did not embrace social media ahard uphill battle has begun!
Still there are misunderstandings and zero strategies when companies try to make use of social media as a communication channel.
Mostly traditional PR thinking collides with the new art of social media marketing.
Burson-Marsteller 2011 Global Social Media Check-up


To get value out of social media activities companies need to have a strategy, resources, budget and to forget the old school PR thinking! It simply does not work anymore in social media. Moreover it can damage a brand seriously.

To be successful in social media, you need to see social media as an important part of a holistic marketing strategy where every gear fits into each other like a Swiss watch.

As social media is one important part but not the only part of your marketing you need to have a holistic inbound marketing strategy. There is some more to be done to get value out of your social media marketing activities as well.

From the initial and important part of to get found online through search engines, social media, corporate blog, guest blogging -commenting, eBooks, whitepapers and some more; To the lead capture, lead nurturing, lead conversion and measurement, the inbound marketing strategy covers it all.

Inbound marketing is the marketing strategy that focuses on getting found by customers.

With inbound marketing businesses earn their way to the customer, by publishing helpful information on a blog, in social media and forums.

Inbound marketing includes Blogging, Social Media, Lead Conversion, Lead Nurturing and Closed-Loop Analysis.

Inbound marketing can help you to:

A. Save up to 60% of your marketing budget.
B. Stand out of your competition.
C. Generate a massive amount of leads.
D. Get up to 55% higher lead conversion rates.
E. Increase your customers and sales.

As your primarily goal is to get found, you need to gain reach. You need to expand your channels like Twitter, Facebook, LinkedIn, Search engines, YouTube, Corporate Blog, Blog directories, industry related forums and some more niche social networks.

You need to become a trusted and valuable source for your audience. This helps your business a lot and open doors where walls have been before.

You need to communicate authentic and honestly with your audience and expand your network step by step organically.

As you are active in social media, you can add press releases and sales activities to your social media tasks as well.

Listen carefully! Conversation about your brand is happen in social media for sure. The questions are, do you know about it and how do you respond to it?

Monitor social media to know when your brand is mentioned. Respond in a professional manor and take negative comments as chance to showcase your point of view!

The way you respond shows the level how much you care about your audience opinion!

And also this gives you an outlook about your future chances to survive in this competitive social media world.

More important resources:

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