Posts Tagged ‘authentic communication in social media’

3 Social Media Marketing Goof-ups You Probably Have Fallen Prey to

How TO Get ROI from Social Media 300x265 3 Social Media Marketing Goof ups You Probably Have Fallen Prey toI would be sounding too mainstream when I say social media marketing has transfigured the approach we had towards marketing the products of a brand.

The conventional ways to advertise the offerings of companies had become obsolete, to say the least. We needed a fresh approach that would reboot our stratagem and generate a curiosity and interest among our customers one more time. And this is what social media helped us to achieve, ever so seamlessly.

But with all said and done, there are a number of goof-ups that brands unintentionally fall prey to, which fail to bring in the results. While some page owners complain that their page and the corresponding posts fail to get as many likes and shares as they would want, others have complains of an altogether different, but much too common, nature. They are worried about that fact that even though they get some incredible response from their followers on social media in the form of Likes, Shares, Retweets, etc. they do not see much improvement in the sales.

Simply put, the number of hits on their social media accounts do not translate into buyers, and that is something that bothers them – justifiably so.

math mistakes May 5 2010 003 3 Social Media Marketing Goof ups You Probably Have Fallen Prey to

So, how do they go past these barriers, which in the first place, they don’t know the cause for being there? However, when your social media marketing endeavors is not bringing the desirable results for you, or for that matter, failing to make any impact, it is most likely that the problem lies within your strategies around it. Here are the 3 mistakes you might be making:

Being Too Fancy, Too Funny

Let’s say, if you are managing the page of a Cola brand, you have a target audience that mostly consists of youth. So, posting fancy and funny stuff might just do the trick. But when you are managing the Facebook page of a multinational automobile brand, there has to be more sophistication on the page. You can’t post jokes around Rajnikanth or Justin Bieber and expect more people turning up at your counter to buy cars. Posting funny stuff isn’t bad, but you should make it more attuned to the taste of your audience, which aren’t there just to like and share your posts.

They may have joined you on social media to keep themselves updated with the latest offerings and services by you. Make it a point that at least twice in a week you post something that creates a brand recall value.

Not Interacting with the Followers

Wasn’t that the purpose of the whole exercise? To create a platform that helps your customers interact with you in a more amicable environment? So, why are blatantly ignoring their comments when they enquire about certain products? Once you have created a brand page, you need to ensure that you get involved in one to one conversations and reply to each comment that pertains to your services and products. By doing this, you are only making your customers feel more welcomed. Otherwise, you aren’t making full use of the platform.

Doing Excessive Promotion

So, there is another extreme end of the spectrum. At this end, there are page managers who keep bombarding their followers with the strictly product-oriented posts. Agreed, that was the intention, but when every posts of yours is centered on product promotion, and there is no fun at all, the Unlikes will soon start pouring in. So, try to be on a balanced ground.

Drive these 3 mistakes out of your social media marketing stratagem and you just might have the results you are looking for.

About the auhor:

000860c 3 Social Media Marketing Goof ups You Probably Have Fallen Prey toMaria Mincey is a PHP Development expert who seamlessly delivers focus in her writings. She works for Xicom Technologies, a Offshore PHP Development Company. You can connect with Maria on LinkedIn, Google Plus, Facebook  and Twitter.

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New Data Shows: Social Media Is Getting Results for B2B

Socialnomics social media roi 300x300 New Data Shows: Social Media Is Getting Results for B2BSuccessful companies use every possible communication channel to get in touch with their target audience. They are interested in what their recent and future customers are thinking and communicating about them.

This communication ability helps them to better understand and to serve their audience, which sets them apart from their competition and gives them wide advantages in their business field.

Businesses which are willing to communicate with their audience in blogs and social media show that they care about the people who spend their money with them.

Businesses which avoid an open and authentic communication in blogs and social media show exactly the opposite. Why should the customer than care about to make any further business with them?

Successful businesses in B2C and B2B have embraced the wide opportunities which blogs and social media offers to them to spread the word and to reach their audience where there are around.

Recent data show that B2B marketers are very satisfied with the benefits of their social media marketing:

  • – Over 56% of B2B marketers acquired new business partnerships through social media, compared to 45% of B2C
  • – 60% of B2B marketers saw improved search rankings from their social efforts, compared to 50% of B2C
  • – 69% of B2B marketers are more able to gather marketplace insights from their social efforts, compared to 60% of B2C
  • – But B2C marketers are better when it comes to developing a loyal fan base (63% of B2C vs. 53% of B2B marketers)

 

Where are Marketers going in 2012?

LinkedIn

  • • 76% of B2B marketers will increase their use of LinkedIn
  • • 55% of B2C marketers will increase their use of LinkedIn

 

Blogging

  • • 71% of B2B marketers plan to invest more time in blogging
  • • 65% of B2C marketers plan to invest more time in blogging

 

Facebook

  • • 68% B2B marketers will increase their use of Facebook
  • • 76% B2C companies will increase their use of Facebook

 

 

Infographic: How Engaged is Your Brand?

brand marketing with social media infographic New Data Shows: Social Media Is Getting Results for B2B

The 2012 topics of interest for Marketers are:

Marketer B2B and B2C are mostly interested to learn more about ways on how to use Google+, LinkedIn and Twitter for Business.

Marketers are also interested on how to measure the effectiveness of social media, how to converting activities to sales and to learn the best social media tactics.

Do you have position your business for an open and authentic communication with your audience in blogs and social media yet?

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