Do You Want to Control Your Traffic and Lead Generation?

content marketing, auf facebook eine Marke bekannt machen, b2b entscheider erreichen, Content Marketing Agentur, corporate blog erstellen tipps, inbound marketing agenturThe traffic to your offers online decides about the value and the volume of your business leads.

Are you in control of your traffic and the volume of your business leads? Do you think you can be in control of your business leads and revenue?

 

I have a message for you: You can be in control of your business leads and revenue!

There is a way how you can increase qualified traffic, business leads and revenue. Content marketing!

Content marketing has become a powerful way to engage customer’s right where they stand.

To share published content in social media is not enough. Content creation and content marketing as a holistic strategy must be performed on regular basis to gain measurable and profitable results on the long term.

Businesses brand them self by creating and publishing original content. Businesses that create and publish remarkable content on the web and in social media:

• Establish thought leadership
• Elevate brand visibility and buzz
• Boosts SEO

Content marketing improves the search engine rank and the content has more chances to get shared on social networks, which also improves brand reach and direct more future customers to landing pages where they can convert to qualified leads.

By generating interesting and remarkable content other blogs, news sites will link to the businesses website and blog which increases the Page Rank and improves the search engine visibility.

Companies utilizing content marketing strategy report an up to 2,000% lift in blog traffic and 40% boost in revenue.

Infographic: The Anatomy of Content Marketing

content marketing, auf facebook eine Marke bekannt machen, b2b entscheider erreichen, Content Marketing Agentur, corporate blog erstellen tipps, inbound marketing agentur

The best way for businesses to start with content marketing is blogging!

Companies who operate a corporate blog on frequent base get up to:

• 55% more Traffic than companies who do not blog
• 97% more Inbound Links than companies who do not blog
• 434% more indexed pages in search engines than companies who do not blog
• 25x times more business leads than companies who do not blog

 

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Why do you have a Facebook profile if you don’t want to communicate?

content in social media,Lead Generation Challenge, with Social Media, corporate blogging, content creation, social searchWhen I communicate in Facebook and Twitter, then I like to share interesting and valuable content.

Sometimes there are users in my network who make the impression they are bothered through this information. Social media is for connection and for communication. People who don’t want to be “bothered” by information which they don’t like for this moment should take into account that maybe this information they don’t like at this moment can benefit other people.

Social media is a democratic way of communication and this means that everybody is free to publish any information which can benefit others.

Not each piece of content which a business or a private person publishes in the social media channel is of interest or value for all. But the more content and information is published the higher are the chances that under this mass of content parts exist which benefit other people.

To publish and to share content is a sign of generosity. And if there is content or any information you don’t like than you are free to express your personal opinion on this, but keep in mind your opinion must not be universally applicable.

Content sharing is an essential part of knowledge and communication and improves the online reputation.

 

Infographic: Social Sharing Trends

content in social media,Lead Generation Challenge, with Social Media, corporate blogging, content creation, social search

 

What do you think, how does content sharing in social media benefits you?

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How to Increase Backlinks and Customer Loyalty through Content Marketing

content marketing, corporate blogging, whitepaper creation, ebook creation, social media content marketingTo get found online when future customers are looking for products and services is one of the major challenges businesses are facing today.

Millions of businesses competing for paying customers and it have become a difficult task for most of them to stand out of the crowd and to make future customers aware about their offers.

Businesses need to understand that future customers B2B and B2C primarily do not go online to buy something. First they go online for research. They research for products and services and if they found something of interest they research about information about the company. They ask friends, family and their social networks for recommendations and if they know the company the have recently found.

Did you asked yourself what future customers will find when they research your industry for products and services you also have to offer, will they find you or your competitor?

How many people hit your site and how many business leads do generate daily?

Targeted traffic is a result of many tasks which need to be done before you even get the chance to get found by future customers through Google, Yahoo of Bing search.

Actually the best way to increase visibility is content marketing. With content marketing businesses demonstrate thought leadership; prove themselves Trustworthy and Boosts SEO by increase Backlinks to their website.

 

Content marketing social media copywriting,content marketing, corporate blogging, whitepaper creation, ebook creation, social media content marketing

Remarkable and helpful content is also a great to build customer loyalty. It offers the so called value ad for customers.

The great success of content marketing is the result of giving away valuable information – remarkable content for free to attract people to your business like a magnet.

Companies utilizing content marketing strategy report an up to 2,000% lift in blog traffic and 40% boost in revenue.

This marketing system works 100% for any business!

Content marketing can also work for you to attract new customers to your business like a magnet.

To empower your content marketing start with a corporate blog!

Blogging companies get…

  • …up to 55% more Traffic
  • …up to 97% more Inbound Links
  • …up to 434% more indexed pages in search engines
  • …up to 25x times more business leads

 

The next steps of content creation are to craft further buyer persona oriented content like:

  • – Press releases
  • – Pictures
  • – Whitepapers
  • – How-to’s
  • – EBooks
  • – Video

 

 

Include a call to action in each of your content pieces. This ensures that the user exactly discovers what to do next.

Each of your content pieces is an outpost of your businesses which increases your visibility and improves trust and directs more future customers to your business.

The more content you publish on the web the more online outposts you get in exchange and your chances to get found increase. Other sites will find your content valuable and link back to it. People will share and comment on your content, which also will increase reach and visibility. You increase Backlinks and customer loyalty through content marketing. As simple as that.

b2b marketing articles,b2b marketing solutions,b2b marketing plan template

How to Wipe Out your Business by Choosing the Wrong Color

choose business color,choose brand color, color of a business A recent study of Marketo brought out that a wrong chosen color for your business and logo can cost you the success in the long run.

The color of a business is the first impression a future customer will discover when he hits your offer. The study found out that the right product color can influence your target audience purchasing decisions by up to 80%. The right color can make or break a business!

To choose the right color is a process where you have to ask yourself how you want your business to be perceived out there?

You can go the quick and dirty way to choose a brand color but this can cost your business the success in the long run. Or you sit down and use the recent information (for example this below in the infographic) to choose your brand colors wisely.

Infographic: True Colors

choose business color,choose brand color, color of a business

Further important resources:

 

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How B2B Marketers can connect to Small Business Owners

In March 2012, marketing agency Cargo and Inc. Magazine found the majority (52%) of US small-business owners felt companies did not market to them effectively.

Moreover 43% – 45% of the small business owners said companies made little effort to understand their individual needs and their business.

Most of the small business owners do the business important tasks them self, as they do their financials, marketing, sales and services. Their time is full stuffed with work and they do not sit behind a computer a whole day long. As they are mostly working their job and are with their employees and customers they are perfect to be reached by mobile devices as laptops and smart phones.

When B2B marketers want to connect with them they need to be where those small business owners are around and there where they can be reach and where they can reach out to the marketer.

As an increasing number of small business owners places importance on wireless communications and smart phones for their business this is the way to get in touch with them.

 

Infographic: Local Mobile Search

Local Mobile Search, mobile marketing, mobile lead generation

 

So what marketers need to do to reach small business owners with their brand massage?

  • 1. Make your website mobile friendly. As small business owners love to use mobile devices like smart phones and tables, it makes sense to make it easier for them to consume your content
  • 2. Adjust your email marketing, so it becomes and your email massage can be read on the fly. The most email communication is read from mobile devices
  • 3. Become active in social media. As all known social media sites like Twitter, Facebook and LinkedIn have mobile Apps; you can reach small business owners there through your communication and attract them to your offers
  • 4. Start to create and publish buyer persona “small business owners persona” oriented content on the web and in social media. This will increase your visibility and grow your trust
  • 5. Respond friendly and professionally to every request, no matter if it comes publicly through social media or by email or support ticket.

 

inbound marketing assessment us

How do you protect your Business from Time Thieves?

time thieves in businessWe all know them they request information or better a quote for products and services, you invest time and enthusiasm to help them and they do not come to the point or even to a deal!

When you have this kind of situation than a special sort of criminal is approaching your business, times thieve! 🙂

But don’t panic and remain calm.

Sure he is not a real criminal in the sense of law, but he steals your valuable time, and time is money, so on the end of the day he steals you the opportunity to talk to a really interested future customer, right?

You protect your home from thieves but do you protect your time?

Here are some tips how you can protect your valuable time from time thieves:

  • Ask them to register on a landing page to get more info. So you sort out the most of them and save time on lead qualification.
  • If you need more info and other than you can ask on the landing page, sent them a questionnaire to complete and to return to you. If they do not do it, they are not serious and would never do business with you. You safe your time on evaluating his stuff.
  • When they send you the questionnaire back, but not complete try to get the missing info from them and ask by email. If they are serious, they will reply, if not you safe time again and have not to try to convince them of anything, because they are not serious and will never buy from you.
  • Ok, now all questions are answered from the lead, but the leads brings up new excuse- doubt, when the last was cleared from you through facts, so you get the feeling “time thieve” than he is probably one.
  • At this point the time has come to say him good by. You can say to him “Your ideas are interesting, I will keep them in mind” that is how to end a conversation with a time thief.

Infographic: Lead Generation

busines lead generation infographic

How are your experiences with time thieves? I am looking forward to your comment.

Further valuabel sources:

 

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How to Multiply Marketing results the Smart Way? Combine In and Outbound

inbound.marketing componentsWhen it comes to led generation than “nothing beats the inbound marketing strategy”!

Inbound marketing builds you trust before the sale. Means your audience learn about your business and your products before they are looking to buy from you and without pushing them.

This increases your chance they select your company when they are ready to purchase.

Studies from the past five years revealed that a seriously executed inbound marketing strategy results in up to 62% lower cost per lead an in an up to 55% higher lead conversion rate.

Inbound marketing consists of content creation, content distribution, content marketing, Social Media communication, Lead generation, Lead Nurturing, Lead Conversion, and Closed-Loop Analysis to refine and improve the activities.

Companies who execute an inbound marketing seriously build trust, their brand and are recognized as a reputable source on the web. They get found on the web when future customers are looking, instead of pushing them with dump old fashioned sales pitches.

Infographic: The Inbound Marketing Multiplier

Marketo-Inbound-Marketing-Multiplier

 

What do you get by executing a professional marketing strategy?

A. Save up to 62% of your marketing budget.
B. Stand out of your competition.
C. Generate a massive amount of leads.
D. Get up to 55% higher lead conversion rates.
E. Increase your customers and sales.

When you feel that you need help to execute this combined marketing strategy just let us know. Request a free custom quote today!

 

 

Why CEOs and CMOs should join the Socialsphere

social media marketingBRANDfog found out that consumers and employees regard company leaders who engage on social media platforms positively.

Social media is a great way to showcase a C level executive’s personality and to offer a more personal insight view. C level executives have great opportunities to show personality to attract the right buyer persona and to get in touch with the right new future customer when this one is looking out for products and services.

Five reasons for C level executive’s to engage:

  • 1. CEO participation in social media leads to improved brand image
  • 2. CEO participation in social media leads to better communication
  • 3. CEO activity on social networks influences employees’ faith in their company
  • 4. Employees trust a company more when the CEO and leadership team communicate via social media
  • 5. Buyers are more likely to buy from a company whose CEO uses social media

 

Trust of company whose ceo is in sociel media

Financial services firm ING Direct Canada is known for its tweeting CEO, Peter Aceto.

Aceto says that using social media helps him gauge how employees and consumers view the company and its products:

“We saw it as a competitive advantage for us,” Aceto said. “There was no science. There was no ROI. We just needed to get going, start to build a community and learn about how we can use it.”

C level executives have the great opportunity to become real “Trust Agents of their Brand” with very less effort and the rewards can be huge!

If C level executives are not willing to listen and to communicate in social media their audience will turn to their competition which is willing, for sure. When brands are not willing to listen and to learn it simply shows that they do not care about their buyers. And why should their buyers than care to spend their money with them?

Infographic: How Executives Are Using Social Media

executives-using-social-mediaClick the graphic to enlarge

Marketing takeaway for C level executives:

Start in social media with a Twitter account and begin your communication. It is not time consuming as a blog and video and can be managed from your blackberry on the fly. As simple as that!

 

Further resources:

 

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An Easy Way to Reach One Fifth of the World with your Brand Message

Simply become active in Facebook!

social media marketing agencyFacebook has about 830 million users worldwide which means it reaches one fifth of the global population.

Facebook CEO Mark Zuckerberg predicted there will be 1.43 billion social network users in 2012, 63.2% of internet users will visit a social network at least once a month, rising to 67.6% in 2013 and 70.7% in 2014.

 

 

The top ten largest countries are:

  • 1. United States 155,886,800
  • 2. India 45,018,540
  • 3. Indonesia 43,521,320
  • 4. Brazil 42,199,700
  • 5. Mexico 33,599,040
  • 6. Turkey 31,526,380
  • 7. United Kingdom 30,484,380
  • 8. Philippines 27,718,720
  • 9. France 24,100,240
  • 10. Germany 23,251,880

 

The search volume on Facebook has overtaken Google. And there are not only consumers who research there. B2B is also using Facebook, Twitter, LinkedIn, Google+ and other social networks to research for products, services, industry related information and new business partners.

Social media is a great way to showcase a business and to offer a more personal insight view. A company has great opportunities to show personality to attract the right buyer persona and to get in touch with the right new future customer when this one is looking out for products and services.

Social media has proved in the past years that it can bring positive ROI when it’s done right.

Some successful business examples are Intrepid Travel, Easy Lunch Boxes, and SnapRetail just only to name some of them.

As businesses understand that social media is no short term sprint than more something like a marathon they engage with more diligence to plan their steps to reach a long term ROI.

A study from Wildfire Interactive shows that social media helps grow brand awareness, increase sales and partnerships and helped to reduce marketing costs.

 

Infographic: Small Business + Social Media Use

Infographic Small Businesses Using Social Media

Engaging in dialogue with customers via social media has become an important part of successful companies.

Smart marketers measure the value of social media channels as well. They want to know which one has the best results for their business. One of the most popular channels is Facebook. About 44% of surveyed marketers say that “Facebook is valuable because they help with new customer recruitment”.

A proven working strategy is to add lead capture pages to your in social published articles and to track the traffic, leads, lead to customer rate and revenue per generated lead. So you get a good picture of your cost per lead and adjust activities to increase your profits.

Studies show that companies which relying on online lead generation is two times more profitable than those who do not. Those companies achieve up to 62% lower costs per lead.

Get active and establish your outpost in social media today!

Seven steps to establish your brands social media outpost:

  • 1. Start a social media presence. Complete your profile there.
  •  2. Research for industry related B2B groups and people. Become a member and invite those people to your network.
  • 3. Listen to their discussions. If you have something valuable to contribute than do it, otherwise go on listening.
  • 4. Start a corporate blog. Write about topics your B2B audience is interested in. Share your blog articles in social media and ask for feedback for your publication.
  • 5. Build landing pages and offer exclusive and valuable content for download. So you generate laser target high quality industry related B2B leads.
  • 6. Measure your activities.
  • 7. Improve your activities and repeat.

 

What do you think? How do you use social media?

Further Resources:

Facebook Helps Get One in Five People Worldwide Socializing on Online Networks

 

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Free EBook: 9 Easy Steps to Facebook Success

FREE EBook: 9 Easy Steps to Facebook Success

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Get Up to 40% Revenue Boost through Content Marketing

social-media-content-strategyStrategic content marketing has proven as one of the best ways to create brand awareness. Content marketing has proven to be the best and most cost effective way to drive traffic to a company website and convert this traffic to leads and customers.

Companies utilizing content marketing strategy report n up to 2,000% lift in blog traffic and 40% boost in revenue.

The most popular ways of content marketing are blogging, social media and video.

Publish buyer persona oriented remarkable content. This can be achieved with a corporate blog very quick.

Here are some facts about the power of blogging:

  • 1. Blogging companies get up to 55% more Traffic
  • 2. Blogging companies get up to 97% more Inbound Links
  • 3. Blogging companies get up to 434% more indexed pages in search engines
  • 4. Blogging companies get up to 25x times more business leads

 

In the next stages you should craft buyer persona oriented…

  • Press releases
  • Pictures
  • Whitepapers
  • EBooks
  • Video

 

These pieces of content you can distribute on sites like Prweb.com, Flickr.com, Pinterest.com, Slideshare.net and YouTube.com.

Infographic: The Rise Of Content Marketing

Content-Marketing-Infographic

Case Study: Overall Content Marketing Strategy Leads to 2,000% Lift in Blog Traffic, 40% Boost in Revenue


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How to limit your business? Stay in Campaign-Only Mode!

social media spamWhen I go through the online news I am focused on information about social media. Mostly when I see information about social media marketing they are attached to the word “campaign”. 🙁

I wonder because everybody knows that communication in social media can’t be done as a campaign when it should be done successful. It should be authentic and ongoing to bring positive results.

But sadly for some people out there social media is still seen as some kind of marketing message blasting machine and not as a valuable source of connection and communication with recent and future customers.

Old fashioned marketing and PR agencies have jumped on the social media bandwagon and try to replicate their business from yesteryear to social media. This does not work. Why? The answer is very simple: They need to focus on what is important for the target audience and not what’s important for them (to sell more)!

Business which do not move forward, mentally and technologically have their enormous share on this invaluable marketing spam. They still think if they bother their target market long enough with old school marketing blasts than the target audience will buy some day. They also do not care about what their audience thinks what they like or dislike.

To get the attention from their target audience brands have to be interested what their audience is interested in. To learn what this might be needs brands to get connected and to communicate with them in social media “without try to sell anything”.

Do you know the old saying: Listen and learn!?

If brands are not willing to listen in social media their audience will turn to their competition which is willing to listen for sure. When brands are not willing to listen and to learn it simply shows that they do not care about their buyers. And why should their buyers than care to spend their money with them?

Infographic: Small Businesses Using Social Media

Infographic Small Businesses Using Social Media

Recent studies show: People b2c and b2b expect brands to be actively listen and engage in social media, in real-time!

Brands should not trade a campaign against a holistic marketing strategy which also includes an authentic social media real-time communication. The “Campaign-Only Mode”does not work in real-time!

What brands also can do to improve their reputation is to care lesser about what they want and care more about what their buyers want, because this is the crucial point. This works only in real-time!

What do you think, did i miss something?

 

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How Inbound Marketing outperforms PPC the smart way

inbound-marketing-lead-generation“Worldwide social network ad revenues are still going strong and set to grow nearly 50% this year, according to eMarketer estimates.” by Emarketer.com

The revenue spending on social networks are increasing this is a fact. More and more businesses discover that social networks are a great communication tool to get in touch with their audience.

 

B2C and B2B have realized that the business decision makes are active in the social web and try to reach them by paid advertising.

It is a good approach to be visible where your audience is around. But the way how you are visible is more important than a big ad budget.

Moreover a big ad budget does not mean you will be successful with your lead generation campaign. The opposite is more likely the result.

Smart marketers use PPC only for short campaigns, and not as a substitute of a holistic strategy.

Why? Because PPC has no log term value for marketing, when you stop your PPC your lead flow also stops. Another point is that you do not earn any trust in the market with PPC. Anybody can bid for the highest keywords. You can’t buy trust and reputation by bidding the highest price per click!

When it comes to led generation than “nothing beats the inbound marketing strategy”!

Studies from the past five years revealed that a seriously executed inbound marketing strategy results in up to 62% lower cost per lead an in an up to 55% higher lead conversion rate.

Inbound marketing consists of content creation, content distribution, content marketing, Social Media communication, Lead generation, Lead Nurturing, Lead Conversion, and Closed-Loop Analysis to refine and improve the activities.

Furthermore companies who execute an inbound marketing seriously build trust, their brand and are recognized as a reputable source on the web. They get found on the web when future customers are looking, instead of pushing them with dump old fashioned sales pitches.

Infographic: Inbound Marketing on the rise

Inbound Marketing Rising

Companies who utilize inbound marketing simply leave their competition behind them in the dust. Inbound marketing is brain versus budget, and in the long term the brain always wins!

What do you think? Did I miss anything?

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Why you should avoid Social Media Marketing

no social media marketingSocial media is a great way to step into two way conversation with recent and future customers.

In these times it seems that everybody wants to step into social media.

In my opinion social Media is not for everybody! Why you will ask? And I will tell you from my point of view:

Social media marketing for small businesses can increase their brand awareness and reach massively. Everywhere in the net small businesses are trying to get a piece of the social media marketing pie and acting nervously to not get left behind.

My experiences are that most of them should better look to have a clear and good in time working email response first. Yep. I know that’s not nice of me.

But this is the simple painful truth. Most of them who are looking to step into social media conversation simply do not have their email conversation under control.

So how can they think to be successful in social media where they are required to answer in real time to profit from it, when they are not able to answer email requests within business hours?

Most online shops I have contacted need more than three hours to respond, some much longer and some do not answer anyway. But most of them are in social media. What a waste of time!

Imagine this, there is a future customer who has a question about a product he wants to buy, but he does not get any response in the worst case!

Social media success lives of real time communication, like in the real world. When you are on cocktail party and somebody asks you a question, than you can’t wait until tomorrow to answer. The same with social media!

Businesses which do not have their email communication under control and are not able to respond very quick, or better in real time, do not need to think about social media marketing yet. They better improve their email communication and when this is working well, in real time, than they can step into social media.

If you feel you have what it takes to step into social media marketing than here are several question for you to clear before you start:

  • – Ensure that your email communication is working and you do not produce angry prospects
  • – Is your email response time under one hour or better, than you can step into social media
  • – Who is responsible for email communication and social media conversation? You should have a minimum one person in charge of each one
  • – Do you have social media policy in place?
  • – What kind of content does your business publishes on regular basis on the web?
  • – Do you have goals set for lead generation through social media?
  • – What will be your activities to generate leads, do you have landing pages in place and how about a lead nurturing process to make paying customers out of your leads?
  • – Do you have set revenue goals for your social media marketing? If it does not bring in dollars than it makes no sense!

 

Alterian Annual Survey Infographic

Alterian-Annual-Survey-Infographic

 

Did I miss anything? Let me know I the comments below.

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How Word-of-Mouse can Drive Revenue for your business

social-media-content-strategyThe influence of user generated content on purchase decisions is increasingly growing. Especially the digital natives 18 to 34 account for this trend where products and services are recommended to friends, business partners and family.

User generated on-site content created by internet users includes reviews, comments, stories and questions.

A Study from Bazaarvoice shows that today up to 51% of internet users purchase decision is influenced by user generated content. It is influenced by their social network, family and friends.

Today people research on the internet and in social media about a brand, products and services to get the best deal for their buck.

It is crucial for any brand to know what these future clients will find about them on the web. What kind of ratings on rating sites, product reviews in their network, the brands communication from a blog, video, social media, press, etc.

What will these future customers find when they research about your business. Can this information they find about your company influence them positively to buy your products? Or will they influence them to buy the products from your competitor?

On the web you are what you publish, what are you? — David Meerman Scott —

Brands need to follow the general principles of authenticity and transparency and they need to understand there is a huge group of consumers right now who just do not trust them. They need to be open and give their audience the opportunity to talk about their brand. This will become the standard to the long term.

What brands can do to step into brand talk:

  • – Be where your target audience is around
  • – Listen to the conversation
  • – Respond to the conversation
  • – Publish and share buyer persona relevant and remarkable content on the web and in social media
  • – Ask for opinion about your products and your business
  • – Ask for any suggestions for product and services improvement
  • – Be authentic, be honest and be helpful
  • – Keep the conversation on run

 

The most important point: START IMMEDIATELY before your competitor does! A later uphill battle will cost you much more and it is doubtful that you can overtake them.

All of the points above increases trust, credibility and reputation of your brand. This is the currency on the web! When you are smart and build your currency the right way than you can gain a massive competitive edge.

What are you actually doing to get seen and found on the web when your target audience is looking for products or services you also have to offer?

Do you utilize one or all of the above suggestions to improve your chances on the market? If not you should start right away! It’s a mouse click economy; your competitor is only a mouse-click away.

Infographic: Bazaarvoice Millennials

bazaarvoice_millennials_final

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Studies prove Social Media Marketing lasts longer

social media marketing roiThe Social Media marketing return on investment is a major factor why businesses choose to step into social media marketing and the two communications here.

Social media has proved in the past years that it can bring positive ROI when done right. Some successful examples are Intrepid Travel, Easy Lunch Boxes, SnapRetail just only to name some of them.

As businesses understand that social media is no short term sprint than more something like a marathon they engage with more diligence to plan their steps to reach a long term ROI.

Successful brands look at social media engagement as a plant which needs to be cultivated over the time to grow to an unlimited range.

BzzAgent has discovered that about 61% of brand advocates would buy products up to one year after social media campaign has expired. This proves that social media marketing and two way communication lasts longer than ordinary one marketing blasts from yesteryear.

This does not mean that social media has become a “push the button cash machine”. Not every campaign will be successful. But like everything on the planet the volume of activities and their step by step improvement ensures a growing success.

This does not mean that brands should fire one campaign behind another. This means that a brand should carefully listen to its audience. When they listen carefully their audience will tell them which campaign could be appreciated to become a possible success story.

In the mean time a human and authentic communication should be the priority.

A good way to start a smart dialogue is to ask open questions. To ask the audience about their opinion about services and products will open discussions where a brand get the opportunity to respond in a professional, authentic and human way.

No matter if there are critics or praise. Every feedback is a chance to showcase the brands standpoint and get in touch with the recent or future customer.

Brands that listen to their audience and improve products and services to fit their audience’s needs are one step from that to be the long term winners. The growing trend for custom products proves this. The one size fits all strategy does not work anymore this is for sure!

Any business can use social media as a source of unfiltered information and as powerful business intelligence tool to predict trends, for support and product development.

The others who do not will be left behind, and they deserve to vanish because they do not care a shi* about their audience and never have. Social media also points this out and separates the good from the bad once.

In this new world the customer B2C and B2B wins and the brands who care. And that’s good!

Infographic: B2B Social Media Marketing

b2b-social-media-marketing-infographic

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